Privacy Policy – Cool Textiles
This Privacy Policy governs the manner in which Cool Textiles collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.cooltextiles.in website (“Site”). This privacy policy applies to the Site and all products and services offered by Cool Textiles.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to our newsletter, or interact with other features or services we provide. Users may be asked for their name, email address, mailing address, phone number, and payment details (credit/debit card or UPI).
Users may, however, visit our Site anonymously. We collect personal identification information from Users only if they voluntarily submit such information. Users can always refuse to supply this information, but it may prevent them from accessing certain services.
Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This includes browser type, computer/device information, operating system, internet service provider, and other technical information.
How We Use Collected Information
Cool Textiles may collect and use Users’ personal information for the following purposes:
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To improve customer service
To respond more efficiently to customer support requests. -
To personalize user experience
To understand how Users interact with the Site and enhance the experience. -
To improve our Site
To improve our website, products, and services based on customer feedback. -
To process transactions
To fulfill orders placed by Users. This information is only used to provide the requested service and is not shared with outside parties, except as necessary. -
To send periodic emails
The email address provided for order processing will be used to send order-related information and updates. Users may also receive occasional company news, updates, or promotional content. Users can unsubscribe anytime using the link at the bottom of emails.
How We Protect Your Information
We adopt appropriate security measures to protect Users’ personal data, including secure data storage, SSL encryption, and safe transaction processing. All sensitive and private data exchange happens over a secured communication channel and is encrypted.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information. We may share general demographic information with trusted affiliates or service providers to help us run our website and services—only for purposes Users have permitted.
Changes to This Privacy Policy
Cool Textiles has the discretion to update this privacy policy at any time. When we do, the updated date will be shown at the bottom of this page. We encourage Users to check this page regularly to stay informed about how we protect the collected information.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree, please do not use the Site. Continued use following updates will be deemed acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy or your dealings with our website, please contact:
📧 Email: contact@cooltextiles.in
🌐 Website: www.cooltextiles.in
