Cool Textiles
1. Introduction
Welcome to Cool Textiles. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.
2. Products
All products listed on our website are subject to availability. We strive to display colors and images as accurately as possible, but slight variations may occur due to monitor settings.
3. Pricing
Prices are mentioned in INR and are inclusive of GST unless stated otherwise. We reserve the right to change prices without prior notice.
4. Order & Payment
Orders can be placed via our website. Payment methods accepted include UPI, Debit/Credit Card, Net Banking, and Cash on Delivery (if applicable). Once the order is placed, you will receive a confirmation email or message.
5. Shipping & Delivery
We offer delivery across India. Standard delivery time is 3–7 business days depending on your location. Delivery charges may vary based on your order total and pin code.
6. Return & Refund Policy
Returns are accepted within 7 days of delivery only for damaged or wrong items. Products must be unused and in original packaging. Refunds are processed after quality check.
7. Cancellation Policy
Orders can be cancelled within 6 hours of placing them. After dispatch, cancellations are not allowed.
8. Privacy
We respect your privacy and ensure your personal details are protected. We do not share customer data with third parties except for delivery purposes.
9. Customer Support
For any issues or queries, you can reach us via WhatsApp or email. We are here to help you from Monday to Saturday (10 AM to 6 PM).
